This is a cheat sheet for the book "Get Clients Now!" by C. J. Hayden
These are the notes I wrote down while reading the book. I hope it delivers some value to you. If so, please let me know in the comments.
I tried to get the gist of the book with a slight focus on actionable tips.
What Really Works? Effective Marketing Strategies
"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them." – Henry David Thoreau
Marketing Made Simple
- Marketing is telling people what you do, over and over
- reasons you don't have enough clients
- you can't decide where to begin – analysis paralysis
- you aren't sure how to put the pieces together
- Website before cold calls?
- New leads before follow-up?
- No system, program or plan
- You can't stay motivated
- no boss
- no immediate results
- blame lack of clients on weather, economy or time of year
How The Program Works
- Effective, personalized marketing strategies
- action-oriented 28-day program (2 rest days / week included)
- suggestions for managing fear, resistance & procrastination
- repeat program after 28 days or begin anew
Marketing is a System, Not an Event
- SMBs think "Marketing is an Event" (Marketing Idea of The Week)
- Marketing System is:
- documented, written down
- built on sound marketing principles
- constantly measure, innovate and refine
- A plan is a calendar plus money
Key Components of The Program
- Marketing Strategies (2-4 strategies used per 28 day period)
- Marketing Stage – stage of the Universal Marketing Cycle you are stuck on / needs more work
- Program Goal – intended result after 28 days
- Success Ingredients – missing ingredients you plan to create during program
- Daily Actions – ten specific steps you plan to take daily / weekly
- Special Permission – permissions you need to grant yourself
Getting Help to Make It Happen
- Accountability – someone who will ask you once or twice a week what you have done
- perspective – different POV, get your problem restated, encouragement
- Support – someone else to complain to or celebrate with
- Can be
- spouse / friend / business partner; best is someone more detached, who understands problems (business budy)
- action / mastermind group (can be found at http://www.getclientsnow.com)
- personal coach
- not necessarily in-person meetings / travel involved; Skype or phone work well too
What Works and What Doesn't
- Marketing a service business is not the same as marketing a product (service needs demonstration)
- "People do business with people they know, like and trust"
- 6 Strategies don't work for everyone, effectiveness differs
Direct Contact & Follow-Up
- Direct contact by phone, in person, mail, fax, e-mail
- first contact really personal (not broadcast!) – else we are talking about direct mail / advertising
- After inital contact e-zines/mailings become suitable for follow-up
- only refers to prospective clients (not business partners etc)
- Tactics
- Cold Calling
- Warm Calling
- Lunch / Coffee meetings
- In-person or phone appointments
- Extending Invitations
- Newsletteres / E-Zines
- Personal letter or email
- Announcement Card or Letter
- Nice-To-Meet-You Notes
- Sending Articles / Weblinks
- Reminder Postcards
- E-Mail Autoresponders
Networking and Referral Building
- not purely in-person
- influencers in your market ==> referral building
- Tactics
- Attending Meetings and Seminars
- Participating in Online Communities
- Staying in Touch with former clients
- Sharing Information and Resources
- Swapping contacts
- Giving referrals
- Developing Referral Partners
- Lunch or coffee meetings
- Volunteering or Serving on commitees
- Collaborations and strategic alliances
- Leads groups
Public Speaking
- immensely powerful form of networking
- don't try to start your own event
- Tactics
- Hosting meetings
- Making presentations
- Giving classes or workshops
- Serving on Panels
- Virtual speaking on webinars and chats
Writing and Publicity
- in the outreach tell the editor his benefits from having you
- don't expect big traffic or many prospects
- add results to marketing kit
- Tactics
- Writing articles and tips
- Writing a column
- Being quoted by the media
- Getting others to link to your website
- Reprinting previously written articles
- Publishing a blog
- Having stories published about you
- Interview on broadcast media
Promotional Events
- Figure out costs before doing an event
- try to estimate the CPA (cost per acquisition)
- try other strategies first
- Tactics
- Booth at trade shows
- Free demonstrations or workshops
- Virtual events like webinars and chats
- Open house or receptions
- Co-sponsored events
- Networking breakfast or lunch
Advertising
- often inefficient for consultants (does not bring people to know, like & trust you)
- Yellow Pages are good for
- business used in case of an emergency (dentists)
- rarely sought after businesses (resume writer)
- businesses that are located privately (psychotherapist)
- Ask yourself "How do clients usually select a service like mine?" – if answer is "by referral", ads are not for you
- Tactics
- Newspaper / Magazine Cassifieds
- Display ads in Newspapers, Magazines & Trade Journals
- Yellow Pages
- Other Print Directories
- Professional Directories (lends credibility)
- Event / Conference Programs
- Website
- Search Engine Positioning / Optimization
- Pay-Per-Click (PPC) Advertising
- Web Directories (both free & paid)
- Banner Ads
- Bulk-E-Mail
- Direct Mail
- Flyer Distribution
- Radio / TV advertisments
- Billboards
But What About Selling?
- marketing and sales integrate
- conversations rapidly / constantly switch between networking and sales conversation
- The successful sales rep seems like doing nothing at all, because she invested YEARS in personal marketing/networking
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